Best effort will be made to ship orders received by us for in-stock product within 48-hours of receipt unless there is a problem with incomplete address or payment method.
Schmuckatelli Company shipping rates are as follows:
The shipping rates listed above are for U.S addresses only. Total cost for international orders will vary depending on the shipping destination and any shipping requirements.
The risk of loss and title for all merchandise ordered on this web site passes to you when the merchandise is delivered to the shipping carrier.
Schmuckatelli Company customers must obtain a Return Authorization # (RMA) before attempting to return any merchandise to us. Schmuckatelli Company will not accept any returned merchandise without a valid RA#. To obtain an RA# email firstname.lastname@example.org. Non-defective merchandise returned to Schmuckatelli Company will be subject to a 15% restocking fee. Merchandise must be returned to us in its original, new and unused condition within 30 days of our shipping date. Please include a copy of packing list or order #, indicate reason for return and securely wrap the package. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.
We will give you a full refund for the purchase price (less any restocking, shipping fees and/or promotional discounts) as either a refund onto your credit card (if that is how you paid) or a check within 5-10 business days of our receiving your return. You will receive an email notifying you of your refund once it has been processed.
We do not refund special order items or items incorrectly ordered.
If we have shipped the incorrect item to you, please contact us at email@example.com and we will instruct you as to how to return the item to us.
You may purchase merchandise from this Web site by using any one of the payment options available. Schmuckatelli Company reserves the right to change its payment procedures at any time without prior notice to you.